Laundry Service Policies
Less laundry. More life.
Welcome to The Laundry Club! We’re here to make laundry day the easiest part of your week. To keep everything running smoothly, we’ve put together a few simple guidelines so you know exactly what to expect.
Last updated: October 14, 2026
1. Our Services & Pricing
The Laundry Club offers convenient wash, dry, fold, pickup, and delivery services within Snyder, Texas.
Standard Service — $25 per bag
Each standard 13-gallon kitchen-size bag includes:
- Washing and drying
- Neatly folded laundry
- Standard detergent and dryer sheets
- Complimentary pickup and delivery within Snyder city limits
Optional Add-Ons
- Fabric softener — $2 per bag
- Laundry sanitizer — $2 per bag
- Scent booster beads — $2 per bag
- Hang drying — $5 per order
- Hanging service — $5 per order (customer provides hangers)
Customers may request our standard detergent, a free-and-clear option, or provide their own detergent.
There is no minimum order requirement.
2. Scheduling Your Club Day
Our regular pickup days are Mondays and Thursdays, with pickup windows between 9:00 AM and 12:00 PM.
All appointments are subject to availability and must be confirmed by The Laundry Club.
Submitting a pickup request does not guarantee your selected date or time. You’ll receive a separate confirmation once your Club Day has been approved.
3. Pickup & Delivery
We offer complimentary pickup and delivery within Snyder city limits.
You do not need to be home! Simply provide a designated, accessible location for your laundry when scheduling.
Please have your laundry securely bagged and ready before your confirmed pickup window.
For delivery, choose a safe, sheltered location protected from weather, pets, and other potential hazards.
We’ll notify you once your laundry has been delivered.
After delivery to your designated location, you are responsible for its safekeeping, except where a loss or damage results from our failure to follow your instructions or exercise reasonable care.
4. Turnaround Time
Our standard turnaround time is approximately 48 hours from pickup.
Turnaround times may vary depending on order size, specialty requests, scheduling, or unexpected circumstances.
We’ll communicate any significant delays and work with you to arrange delivery.
5. Cancellations & Rescheduling
Plans change, and we totally understand!
We kindly request at least 12 hours’ notice to cancel or reschedule a confirmed pickup.
There is currently no cancellation fee.
Requests made with less than 12 hours’ notice will be handled on a case-by-case basis. All rescheduled pickups are subject to availability.
6. Missed Pickups
Oops! Forgot to set your laundry out? No worries—life happens!
If your laundry isn’t ready or accessible during your confirmed pickup window, we’ll contact you to arrange another available Club Day.
There is no missed-pickup fee.
7. Additional Laundry Bags
Have more laundry than expected? We’ve got you!
Additional standard 13-gallon bags are welcome when our schedule and capacity allow.
Each additional bag is $25, plus any applicable add-ons.
If your order exceeds the original request, we’ll confirm any necessary changes to pricing or turnaround time with you.
8. Garment Care & Special Instructions
We treat your laundry with care and follow garment care labels whenever reasonably possible.
Please identify delicate garments, special washing instructions, or items requiring hang drying before pickup.
We cannot guarantee complete stain removal or prevent all normal changes associated with laundering.
Our service does not currently include dry cleaning or specialized garment cleaning.
9. Items We Cannot Accept
To protect our customers, equipment, and laundry, we cannot accept:
- Items heavily contaminated with bodily fluids or waste
- Items exposed to hazardous chemicals or substances
- Items with bedbugs, fleas, or other pest infestations
- Items heavily soiled with pet waste
- Comforters and oversized bedding
- Dry-clean-only garments or items requiring specialized cleaning
Ordinary household laundry, everyday dirt, and normal stains are welcome!
We reserve the right to decline items outside our service guidelines and arrange for their return.
10. Personal Belongings & Pockets
A little pocket check goes a long way!
Please empty all pockets before pickup and remove cash, jewelry, keys, pens, and other personal belongings.
While we take reasonable care when handling laundry, we cannot guarantee every forgotten item will be discovered before washing.
If we find personal belongings, we’ll make reasonable efforts to return them with your order. Any loss or damage will be reviewed based on the circumstances.
11. Lost or Damaged Items
We treat every load like it’s our own, but we understand that accidents can happen.
Please inspect your laundry upon delivery and report missing or damaged items within 48 hours so we can investigate promptly.
We are not responsible for pre-existing damage, normal wear and tear, or issues resulting from inaccurate or missing care instructions when reasonable care has been taken.
If an item is lost or damaged due to an error on our part, we’ll work toward a fair resolution based on the item’s age, condition, and reasonable value.
The 48-hour reporting window is a request for prompt notification and does not limit rights available under applicable law.
12. Payment Policy
No payment is required when submitting your pickup request.
Your final total is determined by the actual number of bags processed and any additional services selected.
Once your laundry has been processed, we’ll send a secure payment link.
Payment is required before delivery.
If payment is delayed, delivery will be rescheduled for a mutually available time after payment is received.
13. Questions? We’re Here to Help!
Laundry should be simple, and so should getting in touch with us!
The Laundry Club
Snyder, Texas
Call or Text: (325) 422-7079
Email: laundryclubsnyder@gmail.com
By submitting a service request, you acknowledge these policies. Acceptance of the service terms will be requested during booking.
Less laundry. More life.